EMX Value Added Services
Smart Solutions that Power Every Shipment
At EMX, we believe logistics should do more than just move parcels from one point to another. That’s why we’ve developed a suite of value-added services designed to elevate every stage of the delivery experience. These smart solutions empower businesses to offer greater convenience, security, and transparency to their customers, while ensuring operational efficiency and peace of mind.
From flexible payment collection to shipment protection, verified proof of delivery, and seamless technology integrations, EMX provides the tools and confidence businesses need to grow. With Smart Solutions that Power Every Shipment, we go beyond delivery to build trust, streamline processes, and redefine what exceptional service looks like in today’s competitive logistics landscape.
Value added services:
Cash on Delivery (COD)
Our Cash on Delivery (COD) service enables customers to pay at the doorstep, with both cash and card collection options available across the UAE. We provide unlimited collection amounts, supported by daily or scheduled remittance, transparent reconciliation, and fraud prevention protocols. Retailers also benefit from dedicated return and refund workflows, making COD an ideal solution for sectors such as electronics, pharmaceuticals, and direct-to-consumer (D2C) businesses that prioritize post-payment convenience.
Protect+ Insurance
With Protect+ Insurance, EMX offers optional shipment protection based on declared value, covering loss, damage, and mishandling during transit. Available for both domestic and international deliveries, this service features flexible pricing models and tailored coverage for high-value or sensitive goods. From electronics to jewelry and perishables, Protect+ builds customer confidence and peace of mind, backed by dedicated claims support from the EMX team.
Proof of Delivery (POD)
Our Proof of Delivery (POD) solution ensures that every shipment reaches the right hands with verifiable confirmation. Clients benefit from digital signature capture, geolocation stamps, and biometric authentication, along with real-time delivery updates. Accessible through portals or integrated systems, POD supports compliance for regulated industries while enhancing transparency and accountability across Express and Freight services.
Technology Integrations
EMX’s Technology Integrations simplify logistics management with seamless connectivity to client systems. Through APIs, we enable order creation, real-time tracking, and POD updates directly within eCommerce, OMS, WMS, and ERP platforms. Custom dashboards provide live data and service metrics, while tailored integrations align with each client’s infrastructure. Scalable and future-ready, our tech stack empowers retailers and marketplaces to automate, grow, and enhance the delivery experience.
